Running
head: Socializations
Emmanuel A. Turuka
Socializations:
Define
what it means to be socialized into the organization, and explain in detail
what it means to study organizational communication through the process of
socialization. Can we use socialization research to improve organizational
communication? Explain
The
definition of socialization
In general
organizational socialization is then the process by which an individual
acquires the social knowledge and skills necessary to assume an organizational
role. Van Maanen & Schein, (1979) define
organizational socialization “is the process whereby an organization teaches an
individual the knowledge and skills necessary to assume his or her
organizational role.” On the other hand Louis, (1980) and Schein, (1968)
explain that It involves teaching newcomers the values, behaviours, social
knowledge, and necessary workplace skills needed to successfully assume an
organizational role and participate as an organizational member.
In an organizational context “socialization”
remains to be a necessary process
through which a new employee
learns to adapt to an organizational
culture, adjust and learn to fit into a new
organization or job. It is a process by which an individual learns appropriate
attitudes, behaviors and knowledge associated with a particular role in an
organization. As have pointed above that any organization has a peculiar
culture which we call “organizational culture” therefore for the organization’s
culture to be effective it must be transmitted from current organizational
members to new members. This process is called organizational socialization. It
is especially important in organizations with strong cultures. Organizations
with weak cultures have less to transmit and will tend to experience culture
change as members come and go with their own particular societal cultures hence
its individual members will be replaced over time.
How we
study organization vs. socialization?
As many scholars have argued that when an individual begins a job at a new organization, that person
may already have some expectations of what the job and the organization will be
like. Some of these expectations may be realistic while other expectations may
be unrealistic. By using organizational socialization will help to facilitate
work adjustment for new employees to adjust the realistic or unrealistic
expectations. Many newcomers experience reality shock when their expectations
are unmet, regardless of how unrealistic those expectations may be. Newcomers
who experience these surprises would try to make sense of them. Based on good
organizational socialization, and based on how others within and outside the
organization interpret these surprises; the sense making process can help a
newcomer resolve unmet expectations. Individuals whose sense making complements
the organization are more likely to stay with that organization. Individuals
whose sense making attaches negative attributes to the organization are more
likely to quit their jobs.
It is true that the organizational socialization process unfolds
within human resource management processes. Recruitment and selection systems
identify candidates who are considered for employment and those who are
eventually hired. These processes are often designed to hire a particular type
of person who will fit into the organization. Furthermore, recruitment and
selection activities are often first-contact experiences for the newcomer and
organization; they help shape initial expectations each has about the other.
Open and transparent recruitment process will help the organization very much
in a successful organizational socialization which is part of effective
organizational communication process though its three phases: anticipatory socialization
before joining the organization; encounter after joining the organization; and
change: Metamorphosis late stage featuring a new self image. Therefore the
result of one stage becomes input to the next stage.
How we use socialization to
improve organizational communication
The general theory asserts that
people who are well socialized into an organization are more likely to stay and
develop their careers with that organization. This is a critical process for
individuals pursuing successful careers and for organizations building
effective workforces.
People who are well
socialized are less likely to quit their jobs and more likely to build
successful careers within the organization, this process is complex because it
involves actions taken by both the newcomer and the organization, and lessons
learned may be intentional or unintentional. Newcomers will go through a
socialization process, regardless of what the organization may do or not do;
thus good human resource management would prescribe some planning to guide
employee adjustment to the job and the organization. Transparent human resource
practices that support the organization’s mission and values are more likely to
help employees make sense of their roles in the organization than management
practices that conflict with or confuse employee’s processes support a good
person-organization fit will define the extent to which that individual has
been successfully socialized.
Individuals should also be proactive managers of the socialization
process. By astute observations, selective information seeking, and positive
responses to organizational demands, individuals can better determine if the
type of person desired by the organization is the type of person the newcomer
wants to be. Newcomers should adhere to the organization’s dress code and be
sensitive to behaviors that are judged to be acceptable or unacceptable by
management. Newcomers should also learn organizational jargon and acronyms
quickly in order to avoid calling attention to themselves as “outsiders,” naïve
to insider language. Finally, newcomers with exceptional job performance may be
identified as having high potential in the organization with great value for
long-term career success
Organizations are made up of people each following
ends that are to some degree unique. But, since these people interact
with one another and share information,
purposes, and approaches to the various everyday problems they face,
organizations can be viewed as arenas in
which an almost infinite series of negotiated situations arise over
who will do what, when, where, and in
what fashion. Over time, these negotiations result in an emerging set of organizationally
defined roles for people to fulfill.
Socializations
vs. Individual critique;
Socialization
for new comer sometimes brings up misunderstandings and misinterpretations between
individual and organizational culture which may be sometimes related to
different worldviews, this misfit occurs between an organization’s culture and
the individual’s cultural background, is known as emotional conflict which is interpersonal
disputes and characterized by anger, frustration, and other negative feelings. Emotional
conflict can sabotage organizations and decrease performance. Therefore this
will end up resulting the organization may experience negative consequences
like lower employee morale, lower levels of motivation, lower job performance,
and a higher level of employee turnover
Conclusion
Therefore organizational socialization as I have discussed in this
paper involves to the type and extent of information that new employees learn
when entering an organization. The information learned helps new employees to
understand the nature of the organization and their specific work roles. With
this information, the employee is able to make decisions about whether or not
to form a connection to the organization. The strength of the employee's commitment is characterized by the
extent to which the employee believes in and accepts the organization's values
and objectives, his/her eagerness to put forth effort for the organization, and
his/her desire to stay with the organization as an active member. A new
employee learns about the types of rules and/or principles the organizations have
put forward and are considered important to its integrity. As the last content
area, history includes information about the organization's traditions,
customs, myths, and rituals used to foster a certain culture in the work
environment. Understanding of the culture helps the new employee to know what
types of behaviors are considered acceptable or unacceptable in the
organization it also includes an understanding about both formal and informal
organizational values and goals
References:
Eisebberg
E.M.,
Goodall, H.L., & Tretheway, A. (2007). Organizational Communication: Balancing
creativity and constraints (5th Ed.). Boston: Bedford St.
Martins
Jehn, K. (1994), “Enhancing
effectiveness: an investigation of advantages and disadvantages of
value-based intragroup
conflict”, International Journal of Conflict Management. 5,
. 223-38
Louis, M. (1980), “Surprise
and sense-making: what newcomers experience in entering unfamiliar organizational
settings”, Administrative Science Quarterly, Vol. 25. 226-51.
Ramamoorthy, N. and Carroll,
S. (1998), “Individualism/collectivism orientations and reactions
toward alternative human
resource management practices”, Human Relations, Vol. 51
. 5, 571-88.
Van Maanen, J. and Schein, E.
(1979), “Towards a theory of organizational socialization”, in Staw, B.M.
(Ed.), Research in Organizational Behavior, JAI Press, Greenwich, CT,
pp. 209-64.
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